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Privacy Notice

Privacy Policy

Learn how La Capitale Real Estate collects, uses, protects, and manages your personal information when you use our website or contact our team.

Personal detailsWe may collect details such as your name, phone number, email address, and submitted preferences.
Property enquiriesYour buying, renting, selling, or investment requests help us match you with the right support.
Website dataCookies and analytics may help us understand website performance and improve user experience.

1. Privacy Policy

Last updated: February 22, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural.

  • Account: a unique account created for You to access our Service or parts of our Service.
  • Company: La Capitale Real Estate Broker, 2801 & 2802 Concord Tower, Dubai Media City, Dubai, UAE.
  • Cookies: small files placed on Your computer, mobile device, or other device containing browsing history details on that website.
  • Country: United Arab Emirates.
  • Device: any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: any information that relates to an identified or identifiable individual.
  • Service: the Website.
  • Service Provider: a natural or legal person who processes data on behalf of the Company.
  • Usage Data: data collected automatically from use of the Service or from the Service infrastructure itself.
  • Website: La Capitale Real Estate Broker, accessible from https://www.lacapitaledubai.com/.
  • You: the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is using the Service.

3. Collecting and Using Your Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include email address, first name and last name, phone number, and Usage Data.

Usage Data is collected automatically when using the Service. It may include information such as Your Device's IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may collect information such as the type of mobile device, unique device ID, mobile IP address, mobile operating system, mobile browser type, unique device identifiers, and other diagnostic data.

4. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies may include beacons, tags, and scripts that collect and track information and help improve and analyze Our Service.

  • Cookies or Browser Cookies: You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. If You do not accept Cookies, some parts of the Service may not work.
  • Flash Cookies: certain features may use local stored objects to collect and store information about Your preferences or activity on the Service.
  • Web Beacons: certain sections of the Service and emails may contain small electronic files that help count users, record popularity of a section, and verify system integrity.
  • Google Analytics: implemented across the website to gather insight into customer behaviour, conversions, submissions, and bounce rates. This data is used internally.

5. Cookie Types We Use

Cookies can be Persistent or Session Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted when You close Your browser.

  • Necessary / Essential Cookies: Session Cookies administered by Us to provide services available through the Website, enable features, authenticate users, and prevent fraudulent use of user accounts.
  • Cookies Policy / Notice Acceptance Cookies: Persistent Cookies administered by Us to identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: Persistent Cookies administered by Us to remember choices You make, such as login details or language preference, for a more personal experience.

6. Use of Your Personal Data

The Company may use Personal Data to provide and maintain the Service, monitor usage, manage Your Account, perform a contract, contact You by email, telephone, SMS, mobile notifications, or similar communication, and provide news, special offers, and general information unless You opt out.

We may also use Your information to manage requests, evaluate or conduct business transfers, perform data analysis, identify usage trends, measure promotional campaigns, and improve Our Service, products, services, marketing, and user experience.

7. Sharing and Disclosure

We may share Your personal information with Service Providers, during business transfers, with affiliates, with business partners, with other users when You share information in public areas, and with Your consent.

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. The Company may also disclose Personal Data if required by law or in response to valid requests by public authorities.

The Company may disclose Personal Data in good faith where necessary to comply with a legal obligation, protect and defend Company rights or property, prevent or investigate wrongdoing, protect personal safety, or protect against legal liability.

8. Retention and Transfer of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use it as needed to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.

Usage Data is generally retained for a shorter period, except when it is used to strengthen security, improve functionality, or when We are legally obligated to retain it for longer.

Your information may be processed at the Company's operating offices and other places where processing parties are located. Your consent to this Privacy Policy followed by submission of information represents Your agreement to that transfer.

9. Security, Children, Links, and Changes

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We use commercially acceptable means to protect Personal Data, We cannot guarantee absolute security.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If We become aware that We have collected Personal Data from a child without verification of parental consent, We take steps to remove it.

Our Service may contain links to websites not operated by Us. We advise You to review the Privacy Policy of every site You visit. We have no control over, and assume no responsibility for, third-party content, privacy policies, or practices.

We may update this Privacy Policy from time to time by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective when posted on this page.